|
Camo Beds - Frequently Asked
Questions |
Q: How long have you been
in business?
A: We have been operating on
the world wide web since 2001 via our mother site
(www.TheFurnitureShack.biz)
Q: How can I be sure it is
safe to purchase from your site?
A: We take security
extremely seriously. So much so that we do not even collect your account
information. We rely on PayPal to securely handle all our transactions.
Your credit card information is never exposed and you are 100% protected
from fraud.
Q: Does that mean that I
need to sign up with PayPal or have an account with them in order to
purchase from your site?
A: Absolutely not. You do
not have to be a member nor do you have to sign up for any service to
purchase from us. Our checkout is extremely fast, simple & secure!
Q: Are your items closeouts,
discontinued merchandise and such?
A: Absolutely not. We offer
only the finest name branded and Genuine Pacific Coast® Feather Bedding.
All items are newly made and ship direct from the factory.
Q: How fast will I receive
my merchandise?
A: Most items ship within a
5 - 7 working day period. All items are shipped via UPS ground and
shipment notifications are emailed at the time of transit. Travel time is
5 - 7 working days.
Q: What is your return
policy?
A: We stand by each and
every one of our products. We pride ourselves in carrying only the best in
name branded merchandise and offer a full refund less shipping if you are
not satisfied with your product.
All items must be returned
in their original packaging, unused. Return requests are accepted within
72 hours of receiving your order. An RMA # must 1st be issued before
returning any product. To obtain an RMA please do so through a
request. Shipping fees
are non-refundable.
Q: What if I need more
information on a certain product or have a questions about that product?
A: You may email us any time
at
sales@thefurnitureshack.biz for questions about any one of our
products. We will have a customer service rep try and return your email
within a 24 hour period. Most of the time, much sooner.
Q: What if my FAQ is not
listed on this board?
A: If you have a question or
concern not listed here, please email us.
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